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Customer Information
Why does VertexHub benefit businesses?
When a business needs to accomplish a task, it typically turns to either an agency or a freelancer. The cost of agency services is usually very high, and finding a reliable freelancer can be very challenging. Our project will help you find a freelancer for your task and undertake to execute it with maximum quality at a cost lower than that of an agency.
How long will delivery take?
The speed of task completion depends on the service you choose and is negotiated separately. You can inquire in advance by contacting us via email at: support@vertexhub.online
What exactly happens after ordering?
If your order does not require additional clarification, we will find a suitable performer within 24 hours who will execute your task with maximum quality. After completing the order, you will receive a report on the execution to your email.
Will I receive an invoice for my order?
Yes, of course! We provide a certificate of completion after the order is finished. You can request it by contacting us via email or through our messaging platform.
Information for Performers
Why VertexHub for Freelancers?
We understand that a good specialist wants to focus on their work rather than deal with unnecessary organizational issues and spend extra time communicating with clients and coordinating all the details. VertexHub takes care of all the routine
What if I don't have enough information to complete the task?
We strive to obtain as much information as possible about the order from the client. However, if you feel that you need more, you can always ask for clarification on what exactly you’re missing
When will I receive the reward for my work?
You receive monetary compensation after completing the order and its acceptance by the client. The client pays for the order in advance. Funds are held in the client’s personal account until the order is completed
Can I refuse to complete the order?
You can refuse to complete the order without penalty before accepting it. However, if you refuse to complete the order during the work process, your rating in the system will be lowered, and you will receive significantly fewer orders in the future.
